IT safety, security and wellbeing

Need IT help?

Be cybersecurity savvy - learn how to prevent attacks so that you won't lose important data.

We've put together some helpful information pages on how to report a data breach, secure your devices, manage your passwords, spot suspicious emails, be social media aware, protect your personal data and guidance for mobile device security. You can also keep up to date with the latest IT Security news on this page.

Please note: As an additional security measure to help protect your BU account, we have introduced Multi-Factor Authentication (MFA) to a number of BU systems, including Office 365, Zoom, and Brightspace. Read the MFA guidance and Frequently Asked Questions.

If you'd like to talk to someone about any online safety issues you can contact our IT Service Desk 24 hours a day, seven days a week on 01202 965515 or freephone 0808 196 2332, or online via the IT Service Portal.

Reporting a security or data breach

A data breach could mean lost or stolen devices, a compromised mailbox or stolen printed documents with personal information.

Secure your device

Find out how to protect your personal data on your devices including, encryption, password protection and remote-wipe systems.

Managing your passwords

You can protect your login details and passwords with these helpful tips.

Suspicious emails

Look out for spam or phishing emails and know what to do if you get one.

Policies, guides and resources

Read our policies, guides and resources relating to the use of IT at BU, including social media.

Social media awareness

Stop and think before you post personal information on social media.

Digital wellbeing

Take care of your physical and mental wellbeing while you're online, particularly around social media, security risks, gambling and radicalisation.

Your IT hub

All the information you need in one place to help you make the most of the IT facilities, tools, services and support available at BU.

News

Avoid Covid-19 scams and fraud

Protect yourself from getting scammed online or by phone with these useful tips.

Tips to reduce password related cyber-attacks

The UK National Cyber Security Centre (NCSC) has issued warnings on the rise of cyber-attacks. Find out how to protect your online accounts by following these tips.

Keep safe online: phishing emails

October is European Cybersecurity Month and we'll be sharing tips to keep you safe online.

Tuition fee scams targeting international students

Chinese students are being offered to have their tuition fees paid at a discounted rate by using a ‘third-party facilitator’.