Reminder – Updating your password and Multi-Factor Authentication details

Need to update your password or change your phone details for Multi-Factor Authentication (MFA)?  No need to contact the IT Service Desk – you can do this yourself.

Both MFA and your BU password are important security measures to help protect against cyber-attacks and keep our sensitive and personal data safe. Regularly changing your password and keeping your MFA registration details up-to-date help to minimise the security risks. 

Here’s a reminder of what you need to do:

Updating your password

  1. Visit the IT Services homepage and click on the link that says ‘reset your BU password’.
  2. Once in the external Microsoft password re-set/account recovery tool, after entering your BU email address and inputting the letters/numbers displayed, please choose the forgotten password option. 

Logged in to a BU machine?
You can also use the Ctl+Alt+Delete function and select ‘Change a password’.

Don’t forget to follow the BU password protocol to ensure you password is secure.

Updating your MFA registration details such as your phone number

Don’t forget to make things easier you can register for the MFA app.

Need a little help?

You may find answers to your queries in our FAQs. 

For further assistance please contact the IT Service Desk on (01202 9)65515 or freephone 0808 196 2332.