Updated your password and having trouble with your account locking out?
A common cause for this is when a password has been modified but has not been updated on all devices e.g. you still have an old password on your smartphone, iPad or network drive.
If you're having trouble with your account locking out, before you phone the IT Service Desk, have a look at our troubleshooting guide. This will take you through exactly what you need to do to fix it.
If you continue to have an issue, then please do contact the IT Service Desk on 01202 965515 or freephone 0808 196 2332.
