How to contact us

AskBU is your one-stop-shop for student enquiries; you can contact us by email and phone, or drop in to see us at Talbot or Lansdowne Campus.

• Call us on 01202 969696
• Email us at [email protected]

We aim to respond to your email within two working days, but during busy periods this can take longer.

AskBU opening hours and full contact details Visit our FAQs site

If you want to speak to a member of staff or have a general enquiry:

Tel: +44 (0)1202 524111

Email: [email protected]

For information relating to research or activities and events run by the Research Development & Support office please contact: [email protected]

For Research Degrees or Studentship enquiries please email: [email protected]

We're here for any press or media enquiries. Please visit our Press Office page to find a list of phone numbers and out of hours contact details.

Email: [email protected]

If you are interested in working or collaborating with BU, please visit our dedicated webpages for business and employers.

If you are a non-UK education establishment or student recruitment agency wishing to work or collaborate with BU, please email [email protected]

If you are looking to promote employment opportunities to BU students or graduates (full-time roles, part-time work or placements), please view our recruitment-focused information on our MyCareerHub site.

Email: [email protected]

If you would like to get in touch regarding our Schools Liaison programme for schools, colleges and academies, email us at [email protected] and visit our dedicated webpages for teachers and advisers.

Tel: +44 (0)1202 969696

Email: [email protected]

Employers, agencies and all other third parties

Request Degree Verification via Prospects Hedd: www.hedd.ac.uk.

Past Students and Councils

Email [email protected] to receive a confirmation-of-study letter.

Freedom of Information Act 2000 requests

To make a Freedom of Information Act request, contact us.
Telephone: +44 (0)1202 961315
Email: [email protected]
More about Access to Information

Website enquiries

Please email the web team with any technical or content issues relating to the BU website.

Building addresses

View a full list of the postal addresses for buildings at BU 

Accessibility information

For a full list of access information, please visit our accessibility information page.

We have an information line which can be called in the event of a major incident, adverse weather conditions or campus closure to get more information. It is updated by the Corporate Communications team with the latest information. It is available for accessibility reasons so that staff and students can hear messages should they need to.

Telephone: +44 (0)1202 968999

We have a contact number for staff or students to report emergencies or serious incidents. It is important to keep this line clear so please do not use unless it is absolutely necessary.

Telephone: +44 (0)1202 962222

Internal line: 222

What we can help with?

If a member of the public contacts BU regarding a public student complaint (noise, litter etc) BU is only able to deal with the issue directly if it is related to student halls.

If the issue is not related to student halls then in the first instance it must be dealt with by Environmental Health (EH) and the resident must contact EH to log the incident appropriately.

Community Enforcement Officer

In Bournemouth, BU funds a Community Enforcement Officer for the Winton East, Wallisdown & Winton West and Queens Park Wards.

Residents can contact 01202 123789 or [email protected].

Out of hours service

The out of hours noise service is also available on 0800 0281870. BU part funds enhanced out of hours support so that on certain nights a team member can respond to disturbances. The team also carries out proactive monitoring of hot spots where multiple complaints are received. If there is the possibility of a Statutory Noise Nuisance, then Environmental Health can monitor and issue Noise Abatement Notices.

In Poole, please refer to the Poole Borough Council website for information.

In all cases if the resident feels threatened they should call the police on 101.

BU have a free to use online platform called MyCareerHub where you can advertise your vacancies (graduate level (local, national or international), part-time, and placements) to our students and recent graduates.

For more information about advertising vacancies, and attending Careers Fairs on campus, please visit MyCareerHub.

Or contact our Graduate Recruitment Team via:

Email: [email protected]

Tel: +44 (0)1202 961660

Twitter: @BUJobShop

If you wish to submit an appeal or complaint about your application to Bournemouth University, please complete our online form.

Appeals against an admissions decision will only be considered if:

• there is evidence that the university has failed to comply with its policies or procedures as published on our website, or
• there is pertinent new information available which was not included in the original application or provided to the University in writing before the decision was sent.

For full terms and conditions, please see our Admissions Appeals and Complaints Policy and Procedure (under the Admissions heading).